Privacy policy
Draft, not reviewed by a lawyer.
This text accurately describes what data Trackport handles today and why, but it doesn't replace a professional legal review. It will be updated before Trackport leaves beta.
Machine-translated, not legally binding.
This text is an automated translation of the original Spanish version, which is the only one with legal validity. It may contain inaccuracies. See the Spanish version.
Data controller
[Pending completion with Antonio Sánchez Fernández's exact legal identity — whether he operates as a sole trader or through a company, and the registered address for the purposes of this notice.] Contact: hello@trackport.es.
Data we process
From your account: name, email, and password (stored encrypted, never in plain text), and your role (producer or label).
From your profile: bio, location, music genres, links to social media or external platforms, and, if you're a label, your profile photo and banner.
From your demos and submissions: title and genre of each demo, comments, the audio files themselves, the status of each submission, and the feedback exchanged.
Security data: date and type of certain critical actions (successful or failed login, account creation and deletion, demo deletion, denied access attempts). We don't store the IP address in this log.
Cookies: only a technical session cookie, necessary to keep you identified while using Trackport. We don't use advertising or third-party analytics cookies.
One exception: the forms page (/formularios) shows a feedback questionnaire hosted on Google Forms. It doesn't load until you click the button to load it — only from that moment can Google set its own cookies. If you don't click it, that page doesn't load anything from Google.
Purpose of processing
Managing your account and profile, enabling the sending and receiving of demos between producers and labels, notifying you of the status of your submissions, verifying your email and letting you recover your password, and maintaining the security of the service.
Legal basis
Performance of a contract: we process your data because it's necessary to provide you with the service you accept when you register.
Legitimate interest, for security measures (for example, logging denied access attempts), limited to what's necessary to protect the service and other users' accounts.
Data retention
While your account is active. You can delete it at any time from your profile: your profile, your demos and audio files, your submissions and history, your campaigns if you're a label, and your notifications are all deleted.
The security log of actions that have already occurred (see above) is kept separately, without being linked to an account that no longer exists — this is the only exception, and it exists to reconstruct what happened if something goes wrong or someone files a complaint, not to identify you after deleting your account.
Recipients and data processors
To provide the service we work with: Hostinger (server hosting, within the European Union), Brevo (sending the service's emails: verification, password recovery, notifications), Zoho (the hello@trackport.es contact inbox), and Google (only if you choose to sign in with your Google account, or if you decide to load and fill out the feedback questionnaire at /formularios, which is hosted on Google Forms).
We don't sell or share your data with third parties for advertising purposes.
Rights of access, rectification, and erasure
You can download a copy of your data at any time from your profile (JSON export), correct your profile directly from the dashboard, and delete your account whenever you want from there.
For any other request about your data (for example, something you can't correct yourself), write to us at hello@trackport.es.
Security
Passwords are stored encrypted, never in plain text. Sessions are managed with signed cookies. Access to a demo's audio is restricted to its author and the labels it's been sent to, while that submission remains active. All communication with Trackport is encrypted (HTTPS).
Contact
Any questions about this policy: hello@trackport.es.